Our marketing support spans many different aspects. We offer a host of resources and our “Marketing Development Fund” to broaden your business opportunities in the market.
Customer Satisfaction Guarantee and Printer Protection Guarantee
We believe in our product quality, that’s why we guarantee that you and your customers will be satisfied with our products. Every PTC product is 100% guaranteed.
Our policy is simple. If our products are proved malfunctioned, 1-by-1 replacement is guaranteed. This guarantee also extends to the machines in which PTC cartridges are used. Should a PTC cartridge damage a machine, we will repair or replace the machine at no charge.
You have access to the advice you need to maximize business efficiency, analyze sales data and much more through your Personal Business Consultant.
Here are just a few things our Business Consultants can do for you:
- Assist in the developing and executing business plans.
- Assist with product sales data analysis.
- Provide continual technical information update and assistance.
With our online membership system, you can obtain up-to-date industry information and product knowledge for the printer consumables. You are also able to make your orders more efficiently through the system.
Our 24hr user-friendly online ordering system can assist you in placing orders anytime and anywhere by logging in the membership system.
You’ll receive product knowledge training if you join our agency program as we believe that being professional is the key to success.